In case you hadn’t noticed, Easter eggs are stacked high on the shop’s shelves, and they have been for the past couple of months of so. This ultimately means that Easter egg-shaped boxes might be finding their way into the back of your courier van, sent to children (and chocolate lovers) from family members all over the country. Now all you have to do is make sure they get to them in one piece, which can be a very difficult task for very fragile, hollow chocolate eggs.
Of course this isn’t just the case with Easter eggs, but any kind of fragile and perishable items. You can prepare for any damages that occur during transit with goods in transit insurance, but at the end of the day, your aim is to, literally, deliver the best customer service possible which avoids damages altogether.
Packing goods in your van is like a game of Tetris; you’ve got to order your parcels in terms of how they fit in the best. In order to make sure your packages aren’t going to topple over whilst you’re driving, it’s best to make sure they fit in snugly and not in a haphazard fashion. Throwing them in anywhere will cause them to roll around every time you accelerate, so make sure you secure lighter packages against heavier items. Of course, be sure not to pile heavier items on top of lighter, fragile items just in case they become squashed under the weight.
Take Extra Care
Even though your packages could be super supported in the back, you’ve got to alter your driving to accommodate for what’s in the back. There are a few ways to do this, and one is to take corners carefully – take your time and slow down in plenty of time so that the force of the turn doesn’t cause your goods to be thrown around in the back. Another way you can take more care is to accelerate softly instead of slamming your feet on the pedals. As a courier service it’s imperative you keep to a schedule, so make sure you set off in plenty of time and factor in any traffic delays you may encounter.
Even though you won’t always know what’s inside your parcels, you need to take into consideration that they could contain food items and items that could be perishable. You may have been the most careful driver on the road, but because you parked under the beating sunlight on a pit-stop, someone’s Easter egg has turned into an Easter blob. Make sure your vehicle isn’t too warm because this could potentially ruin edible goods in the back.
If you want to guarantee customer satisfaction, then these tips could give you a helping hand, but to give you that extra bit of cover then courier van insurance might be a wise option. If you’re not sure about which insurance would be best for your business, then take a look at our recent blog post to help you make the right decision. For further information about our policies and services, feel free to contact us at 0333 202 3172 with any enquiries that you may have, otherwise you can also find us on Facebook, Twitter, LinkedIn and Google+.
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